FAQs

Here at Giving Box, we offer our customers, Free Shipping to all major towns* within Cyprus. Yay!
  Your gift will be delivered straight to the recipients’ doorstep. This could be their home, their place of work or you could have the gift delivered to your own address if you wish to take the gift yourself.*We ship to all major towns in Cyprus (Nicosia, Limassol, Larnaca, Paralimni, Ayia Napa & Pafos).  However, for remote areas we will deliver to the nearest ACS pick up point. If you wish your gift to be delivered to the door within the remote area, we can also arrange this at an additional cost.

If you a looking to send your gift overseas, we are happy to arrange this.  Please see below our International shipping price list.  If you need further information, drop us a line at [email protected]

For Greece Air Courier Service to the door (2 -3 days) Special Price €16.70

For EU Countries Fast Delivery to the door with EMS/Datapost (2-4 days) €26.20

For Other countries Fast Delivery to the door with EMS/Datapost (2-4 days) €26.00

If you wish to send your gift via Cyprus Post for delivery to the nearest post office.

For EU Countries A’ Priority Registered Post €9.90

For Other countries A’ Priority Registered Post €11.90

Please note, this option will take 15+ days for delivery to the nearest post office. You will always receive a tracking number.

*PLEASE NOTE DUE TO CORONAVIRUS DELAYS FOR INTERNATIONAL SHIPMENTS MAY OCCUR *

Please note that international orders may be subjected to VAT/Custom Duties, Tariffs or Taxes by the destination Country.

Giving Box accepts Visa and MasterCard credit cards through JCC payment system.
For next day delivery, orders must be placed by 12:30 pm Mondays-Fridays.    Please note that,  remote locations may take longer to deliver.   Our warehouse is closed on Saturdays and Sundays. For orders placed on Friday before 12.30, delivery will be on Saturday.  No deliveries available on Sundays. 

If you are not happy with your purchase, Giving Box accepts returns within 14 days of receiving the order provided the products are in pristine condition.
Products must be unused and in original packaging.  If this is the case, please email us at [email protected] and we can arrange an exchange or refund.  We reserve the right to refuse returns that do not meet the above mentioned standards.
Return costs are at the customer’s expense.

Yes, as soon as the order is placed, you will receive an order confirmation email.

Yes, all our boxes are the same pale grey colour  and the products inside are delivered as shown. There are no product changes or a make your own box.

We know that your orders are most often for a gift, so we do not include any receipts or prices in our boxes. 

We ship to all major towns in Cyprus (Nicosia, Limassol, Larnaca, Paralimni & Pafos), at no extra cost.  However, for remote areas there is an additional cost.   We also ship Internationally.  For prices please find all details under International Shipping.

We take extreme care with every box you order, so that it arrives with no flaws. Everything you see on our website is what you will find in our boxes.
Yes, the boxes include a greeting card inside. Just let us know the message you need us to write and we’ll handle the rest.  If you do not wish for us to write a message then the card will be left blank. 
Our standard box size is 29cm x 25cm x 10cm height.