Shipping, Return Policy, Payment methods

Return policy 

If you are not happy with your purchase, Giving Box accepts returns within 14 days of receiving the order provided the products are in pristine condition.  Products must be unused and in original packaging.  If this is the case, please email us at [email protected] and we can arrange an exchange or refund.  We reserve the right to refuse returns that do not meet the above mentioned standards. Return costs are at the customer’s expense.

Shipping policy

For Cyprus

Here at Giving Box, we offer our customers, Free Shipping to all major towns* within Cyprus. Yay!  Your gift will be delivered straight to the recipients’ doorstep. This could be their home, their place of work or you could have the gift delivered to your own address if you wish to take the gift yourself.

*We ship to all major towns in Cyprus (Nicosia, Limassol, Larnaca, Paralimni, Ayia Napa & Pafos).  However, for remote areas we will deliver to the nearest ACS pick up point. If you wish your gift to be delivered to the door within the remote area, we can also arrange this at an additional cost.

For next day delivery, orders must be placed by 12:30 pm Mondays-Fridays.    Please note that, remote locations may take longer to deliver.   Our warehouse is closed on Saturdays and Sundays. For orders placed on Friday before 12.30, delivery will be on Saturday. No deliveries available on Sundays.

For International Shipping

If you a looking to send your gift overseas, we are happy to arrange this.  Please see below our International shipping price list.  If you need further information, drop us a line at [email protected].

For Greece Air Courier Service to the door (2 -3 days) Special Price €16.70

For EU Countries Fast Delivery to the door with EMS/Datapost (2-4 days) €26.20

For Other countries Fast Delivery to the door with EMS/Datapost (2-4 days) €26.00

If you wish to send your gift via Cyprus Post for delivery to the nearest post office.

For EU Countries A’ Priority Registered Post €9.90

For Other countries A’ Priority Registered Post €11.90 

Please note, this option will take 15+ days for delivery to the nearest post office. You will always receive a tracking number.


Please note that international orders may be subjected to VAT/Custom Duties, Tariffs or Taxes by the destination Country.

Payment Method Giving Box accepts Visa and MasterCard credit cards through JCC payment system.