Return policy 

If you are not happy with your purchase, Giving Box accepts returns within 14 days of receiving the order provided the products are in pristine condition.  Products must be unused and in original packaging.  If this is the case, please email us at [email protected] and we can arrange an exchange or refund.  We reserve the right to refuse returns that do not meet the above mentioned standards. Return costs are at the customer’s expense.

Shipping policy

For Cyprus

Here at Giving Box, we offer our customers, Free Shipping to all major towns* within Cyprus. Yay!  Your gift will be delivered straight to the recipients’ doorstep. This could be their home, their place of work or you could have the gift delivered to your own address if you wish to take the gift yourself.

*We ship to all major towns in Cyprus (Nicosia, Limassol, Larnaca, Paralimni, Ayia Napa & Pafos).  However, for remote areas we will deliver to the nearest ACS pick up point. If you wish your gift to be delivered to the door within the remote area, we can also arrange this at an additional cost.

For next day delivery, orders must be placed by 12:30 pm Mondays-Fridays.    Please note that, remote locations may take longer to deliver.   Our warehouse is closed on Saturdays and Sundays. For orders placed on Friday before 12.30, delivery will be on Saturday. No deliveries available on Sundays.